How FormSide works

This is what families see on your camp pages, and it sets your public web address. Use the name parents would recognise on a poster rather than your registered company name.

A short description, a contact email or phone, and a website if you have one. This is the first thing a parent reads when deciding whether to trust you with their child, so it earns more than the two minutes it takes.

Upload a logo and pick a primary and accent colour. Your camp pages, your organisation page and the admission passes families receive all pick them up, so the whole thing looks like you rather than like us.

Add the bank account that transfers should reach. You need an active account before you can publish a paid camp — otherwise a family could book something you have no way to be paid for. Changing a live bank destination is deliberately restricted, because that is the field an attacker would target.

You can edit a published camp freely, and unpublish it back to draft. What you cannot do is cancel or archive a camp that still has unpaid reservations against it — settle or release those first, so nobody is left holding a place for a camp that no longer exists.

Record what a camp costs you — coaches, ice time, venue hire, kit — and the accounting view shows real margin instead of just takings.

A hold is not forever. If a bank transfer has not arrived within your payment window, the reservation releases itself and the place returns to the pool. You set the window; the default is 72 hours. Nobody has to remember to chase it.

Add your own questions to a camp's form — kit size, school, swimming ability, photo permission. Answers appear on the roster and in exports.

When a camp fills, families can join a waitlist without paying. If a place opens you can notify the list, and the first to book takes it.

Download any camp's bookings for a spreadsheet, a coach, or your accountant.

Take a deposit to secure a place and collect the balance later. The roster and the family's own account both show what is still owed.

Refunds are recorded against the original booking, so a camp's figures always reconcile back to individual families rather than to one adjusted total.

Who is coming, their age, their emergency contact, their medical notes, their answers to your questions, and whether they have paid.

Check children in and out, day by day. Check-outs record who collected them — the part that matters if anyone ever asks. A check-in made by mistake can be reversed, and the correction is recorded rather than hidden.

Each child gets a pass on their parent's account, carrying your branding and the camp's timetable.

Fill in the form on the camp page, sign the waiver if the organiser has one, and the place is held for your child straight away. You get a confirmation email with your booking reference.

Pay by bank transfer using the reference on your confirmation, or by card if the organiser has card payments on. Money goes to the organiser running the camp, not to FormSide. Your place is held until the deadline shown on your confirmation.

Create an account with the same email you booked with, and every booking appears together with its payment status and an admission pass for each child. Bring the pass to check-in.

Update your contact details, emergency contact and medical notes at any time — useful when something changes between booking and the camp starting. To cancel, contact the organiser directly; their details are on the camp page and on your confirmation.